Smartpoint Desktop – Register for a MyTravelport Account
Overview
To modernize the way our customers access Travelport’s platform, Travelport is introducing new security and authentication protocols. These protocols will provide an additional layer of protection for both Travelport and our agents, developers, suppliers, and other users to help prevent misuse of accounts and fraudulent activity.
As part of this initiative, all Travelport+ (1G) system users will be required to have an active MyTravelport account to access future versions of Smartpoint Desktop. If you are currently using Smartpoint Desktop v10.1 or later, and do not have a MyTravelport account, you will be requested to create an account when signing on to Smartpoint Desktop.
The MyTravelport account prompt will begin to display between August 18 and August 31, 2025.
To modernize the way our customers access Travelport’s platform, Travelport is introducing new security and authentication protocols. These protocols will provide an additional layer of protection for both Travelport and our agents, developers, suppliers, and other users to help prevent misuse of accounts and fraudulent activity.
As part of this initiative, all Travelport+ (1G) system users will be required to have an active MyTravelport account to access future versions of Smartpoint Desktop. If you are currently using Smartpoint Desktop v10.1 or later, and do not have a MyTravelport account, you will be requested to create an account when signing on to Smartpoint Desktop.
The MyTravelport account prompt will begin to display between August 18 and August 31, 2025.
For more infomation >> Click here <<
Reset Password for My Travelport
by Multi-Factor Authentication (MFA)
by Multi-Factor Authentication (MFA)
Dear Travelport Subscribers,
Travelport's introduction of new security and authentication protocols, including MFA, users will manage password resets in a faster and easier way. Customers will be directed to the Universal Log in page removing the need to complete security questions thanks to MFA. Additionally, if your user account becomes locked due to too many password attempts, you are able to self-serve and reset.
Travelport's introduction of new security and authentication protocols, including MFA, users will manage password resets in a faster and easier way. Customers will be directed to the Universal Log in page removing the need to complete security questions thanks to MFA. Additionally, if your user account becomes locked due to too many password attempts, you are able to self-serve and reset.
Details as follows please Click here !
AVAILABILITY BY FLIGHT NUMBER
Availability by flight number is a very simple tool that helps you find a specific single or connecting flight.
Once installed, to get started type the following entry:
Once installed, to get started type the following entry:
>BBA03AUGBKKRDU/NH848/NH108/UA556
Begin with BB so the system knows that you’re searching for specific flight
A3AUGBKKRDU Availability command (Airport code) /NH848/NH108/NH556 Airline code/flight number
Begin with BB so the system knows that you’re searching for specific flight
A3AUGBKKRDU Availability command (Airport code) /NH848/NH108/NH556 Airline code/flight number
For installation please go to Travelport Marketplace “Availability by flight number”
QR GROUP CLAIM
1. Agent contact QR to book group and inform IATA number.
2. QR send excel sheet to agents to fill up names.
3. QR adds names to booking file at least 10 pax consider as group.
4. QR will transfer Booking file to agent’s PCC. Agent can claim booking to issue tickets.
Step to claim QR Group
>C/QR*JHYJRM
>C/QR/OK
BRANDED FARE AND FAMILY
Now many airlines have Branded Fare and Family such as AF,BR,CX,HX,LH,KL,LY,OS etc
Now many airlines have Branded Fare and Family such as AF,BR,CX,HX,LH,KL,LY,OS etc
>FD2SEPBKKAMS/KL-RT-V Ex. KL-Economy Lite : >FQCKL*:BF1
>FQCKL*:BF1 pricing for Economy Lite
>FQCKL*:BF2 pricing for Economy Standard
>FQCKL*:BF3 pricing for Economy Flex
Remark : CTRL+N = Native mode
For more information please contact Helpdesk Tel.02-2524488, 02-2521366 Email : helpdesk@travelportthailand.com
CHILD DATE OF BIRTH FORMAT CHANGE
Travelport+ Special Service Request (SSR) Child Date of Birth — Format Change
Travelport+ now requires a child’s date of birth in the name field remarks, along with their age. A Child Special Service Request (SSR CHLD) with date of birth will be required for any Booking File which has a child present in the booking. Travelport+ shall prompt for the child’s date of birth to be entered in the name field and it will then populate it into a Special Service Request (SSR CHLD).
New Child date of Birth format requirement example
N.NAME/CHILD MISS*P-C05 DOB20FEB17
New Child date of Birth format requirement example
N.NAME/CHILD MISS*P-C05 DOB20FEB17
Please add SSR DOB of Child as well : >SI.P2/CHLD*17FEB17
For more information please contact: Travelport Thailand Co.,Ltd
For more information please contact: Travelport Thailand Co.,Ltd
TRAVELPORT THAILAND OFFICIALLY LAUNCHES
AUTOMATED EXCHANGE (AE)
Effective: 01 September 2022
Automated Exchange (AE) will help you to automatically calculate the new price for the “voluntary” (passenger requested) change of an eTicket.
It uses historical data, current fares, and rules to re-price a revised itinerary. It will display results, including any additional collection, refunds and change or penalty fee amounts, to assist you to complete the exchange process through the application, within the ARC parameters.
We simplify the re-price and re-issue process for the “voluntary” (passenger requested) change of an eTicket with “GUARANTEE (G)” for you via our Automated Exchange.
FREE OF CHARGE
We have over 200 airlines and major carriers in Thailand participating in Automated Exchange
AA AC AF AY BA BG BR CA CI CX CZ DL EK ET EY GA HR JL KE KL KQ KU LH LX MF MH
MS MU NH NX NZ OS OZ PG QF QR RJ SA SQ SU TG TK UA UL VN WE
For more information, please contact your account manager or helpdesk@travelportthailand.com
Effective: 01 September 2022
Automated Exchange (AE) will help you to automatically calculate the new price for the “voluntary” (passenger requested) change of an eTicket.
It uses historical data, current fares, and rules to re-price a revised itinerary. It will display results, including any additional collection, refunds and change or penalty fee amounts, to assist you to complete the exchange process through the application, within the ARC parameters.
We simplify the re-price and re-issue process for the “voluntary” (passenger requested) change of an eTicket with “GUARANTEE (G)” for you via our Automated Exchange.
FREE OF CHARGE
We have over 200 airlines and major carriers in Thailand participating in Automated Exchange
AA AC AF AY BA BG BR CA CI CX CZ DL EK ET EY GA HR JL KE KL KQ KU LH LX MF MH
MS MU NH NX NZ OS OZ PG QF QR RJ SA SQ SU TG TK UA UL VN WE
For more information, please contact your account manager or helpdesk@travelportthailand.com
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