Automated Exchange (AE) will help you to automatically calculate the new price for the “voluntary” (passenger requested) change of an eTicket.
It uses historical data, current fares, and rules to re-price a revised itinerary. It will display results, including any additional collection, refunds and change or penalty fee amounts, to assist you to complete the exchange process through the application, within the ARC parameters.
We simplify the re-price and re-issue process for the “voluntary” (passenger requested) change of an eTicket with “GUARANTEE (G)” for you via our Automated Exchange.
FREE OF CHARGE
We have over 200 airlines and major carriers in Thailand participating in Automated Exchange
AA AC AF AY BA BG BR CA CI CX CZ DL EK ET EY GA HR JL KE KL KQ KU LH LX MF MH
MS MU NH NX NZ OS OZ PG QF QR RJ SA SQ SU TG TK UA UL VN WE
For more information, please contact your account manager or helpdesk@travelportthailand.com
NEWS & UPDATE
WE ARE BACK
TO THE OFFICE!
We are back to the office!
We are beyond grateful for your continued support to Travelport Thailand before and during the COVID-19 pandemic.
We would like to inform you that starts from 03 October 2022, we will resume full time work in the office.
Day: Monday - Friday
Time: 08.30 a.m. - 5.30 p.m.
Should you require further assistance or information, please contact Travelport Thailand staff at the number listed on the following link or office telephone number +66 02 2524488.